Shipping

Free shipping for all orders in Hong Kong.

Free shipping for orders over 100USD

or USD16.64 for standard shipping.

*Additional customs duties, foreign taxes or other fees, which may be imposed will be charged to the customer.

Do you ship worldwide?

We ship worldwide - to almost everywhere! 

*With exception for the following countries: Ascension, Algeria, Andorra, Anguilla, Antigua and Barbuda, Aruba, Azerbaijan, Barbados, British Indian Ocean Territory, Macedonia, Yemen, Zambia, Zimbabwe, Western Samoa, Venezuela

* Subject to coverage change due to current restriction on Covid-19 from each country. You can check with us at support@staylager.com.

When will my order be shipped?

All orders will be processed within 5 business days. 

Once your parcel is dispatched, it will take 2-14 business days*

*For major countries only, transit time might be long depending on the destination, and customs requirement of your country.

Will I be able to track my delivery?

Yes! A tracking code will be provided in your confirmation e-mail. If you have any problem, please reach out to us at support@stayleger.com. 

Payment

We accept all major credit cards. If you don’t have a credit card, no problem, you can shop our towels using your Paypal account.

If you have any issues with payment, please send us and email at support@stayleger.com.

Return Policy 

Our towels are hand cut and stitches from the thick quality moisture-wicking polyester. Should you have any problems with your towel, please take a photo and contact us at support@stayleger.com within 3 business days of receipt. After this period we will no longer be able to accept returns or exchanges.

• We do not offer refunds or exchanges on international orders, unless your towel is faulty, or if you have been sent the wrong towel.
• For exchanges, it will be processed once we receive the returned towel.
• We are only able to accept returns or exchanges if the item is returned in the same conditions, unused, and with original accessories.

We hope you love our towels as much as we do, if you have any question please don’t hesitate to send us an email!

You have more questions?